Welcome to our e-shop. if you need more information about your future purchase, more information about our products or information about a product not available in our e-shop please don’t hesitate to contact us.
DELIVERY DELAY :
Shipping delay goes from 4 to10 days depending on our stock. All orders are shipped by the post. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).
FREE DELIVERY :
OUR DELIVERY IS FREE. Please notice our delivery delay. Sometimes the post takes times, so thank you for your comprehension. Please notice too our “Je suis marseillaise” service.
FOLLOWING OF PRODUCTS AFTER SALE :
If you have any issue with your purchased product/s or if you are not satisfied, please don't hesitate to contact us and we will find an solution for you !
Le Stockholmsyndrome has a 30-day return policy from the day you received your item.
Items must be returned to us in perfect condition. Make sure all products are exactly as you received them, with tag and seal still attached.
Purchased items are exchangeable into a different size or a different style. Exchanges are only processed upon receipt of returned merchandise and are based on stock availabilities.
To exchange into another style please return your item/s to us and simply purchase the new piece separately at www.lestockholmsyndrome.com/store. Please notice that we don’t exchange sale products.
To make a refund please return your item/s to us. Upon receipt of returned merchandise your refund will either be credited to the original purchaser's credit card or to your paypal account. Please notice that we don’t refund sale products.
Please send the package to:
10 rue Xavier Progin 13004